Privacy Policy

At Crypto Engine LLC, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access cepool.io (the “Site”) and its associated mining services (the “Service”).

By using cepool.io, you agree to the practices described in this policy. If any term is unacceptable to you, please do not use the Site.

1. Information We Collect

We collect data necessary to operate the Service securely and efficiently.

a. Technical & Usage Data

IP address
Browser type & language
Device identifiers
Mining hashrate and worker performance
Wallet addresses
Access times and pages viewed
Referral and affiliate codes
Cryptocurrency transaction information

b. Voluntary Data

We may also collect:

Email address
Country
Phone number
Telegram ID
KYC documents (if required under AML obligations)
Any information voluntarily submitted via communication (e.g., name, residency)

We do not collect passwords, private keys, or full identities unless required for compliance (e.g., KYC/AML procedures).

2. How We Use Your Information

Your data is used for:

Operating and maintaining the mining pool and related services
Monitoring uptime and performance
Preventing fraud, abuse, and bot activity
Responding to customer inquiries
Complying with applicable laws and KYC/AML obligations
Improving your user experience and tailoring content
Sending verification or authentication messages (e.g., SMS codes)

We do not sell or rent your data. Aggregated or anonymized data may be used for analytics or service improvements.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Manage sessions and user logins
Analyze usage and site traffic
Personalize content
Improve site performance
Secure the platform (e.g., anti-DDoS)

Types of cookies we use:

Session cookies
Persistent cookies
Analytics cookies

You may disable cookies in your browser settings, though this may affect functionality.

We also collect log file data including:

Referring/exit pages
ISP and platform type
Timestamps and click patterns

4. Data Sharing

We only share data:

With your explicit consent
With vendors (e.g., hosting, analytics) under contract
With affiliates and business partners (under strict obligations)
With law enforcement or regulators as required by law
During business transitions (e.g., mergers, asset sales)

We may also disclose aggregate or anonymized data that does not identify individuals.

5. Data Retention

Your data is retained only as long as necessary for:

Service operation
Legal or regulatory obligations

For example:

Technical logs: up to 12 months
KYC data: securely stored per AML requirements
General contact/support inquiries: retained per standard practices

You may request deletion unless legal retention applies.

6. Data Security

We use strong security measures to protect your data:

TLS/SSL encryption
Firewall and anti-bot systems
Access control and internal audit logging

While no system is 100% secure, we act swiftly on any security incidents.

7. User Rights (GDPR & CCPA)

You may exercise the following rights under applicable laws (e.g., GDPR, CCPA):

Access– Request a copy of your personal data
Correction– Fix inaccurate or incomplete information
Erasure– Request deletion (subject to legal limits)
Restriction– Pause processing of your data
Objection– Opt out of processing or direct marketing
Data Portability– Request data transfer to another provider
Do Not Sell– We do not sell your personal data

To exercise these rights, email: privacy@cepool.io

8. Children’s Privacy

cepool.io is not intended for users under 18. We do not knowingly collect data from minors. Contact us if you believe a child has submitted personal data.

9. International Users

If you are located outside the United States, be aware that your data may be transferred and processed in the U.S. or other jurisdictions with different data protection laws.

10. Third-Party Tools and Links

cepool.io may include third-party services (e.g., block explorers, analytics). These have separate privacy policies and we are not responsible for their practices.

11. Policy Updates

We may update this Privacy Policy periodically for legal, business, or operational reasons. Changes will be posted at cepool.io. Continued use of the Service implies acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact:

Crypto Engine LLC
Email: privacy@cepool.io
Website: https://cepool.io